Frequently Asked Questions
Everything about our pieces, your order, and what happens if it is not quite right.
Every piece is handcrafted using premium materials including real gold plating, natural stones, and quality alloys chosen for their durability and skin-friendliness. Each design is finished by hand with close attention to detail.
Our jewelry is made for everyday wear and resists tarnish far better than standard plated pieces. To keep it at its best: wipe with a soft cloth after wearing, store it dry, and avoid spraying perfume directly on the metal.
Yes. We choose skin-friendly materials made for daily contact, a popular choice for those who react to cheaper metals.
Yes. Our pieces are crafted to be water resistant and sweat proof. You can wear them in the shower, at the pool, or during your workout. For best long term results, rinse with fresh water after saltwater or chlorine exposure and pat dry.
You will find the available sizes on each ring product page. Not sure which one to pick? Email us at hello@rosalindjewels.com and we will help you find the perfect fit.
We carefully prepare each order within 1 to 2 business days.
United States & United Kingdom: 5 to 10 business days
Canada, Australia, New Zealand: 6 to 12 business days
A tracking number is provided with every order.
Every order ships with a tracking link sent to your inbox the moment it leaves us. You can also follow your package anytime on our Track Your Order page.
Your happiness matters to us. We offer a 30 day money back guarantee. If you are not completely satisfied, simply contact us and we will arrange a refund or exchange. Full details on our Refund Policy page.
Once we receive and inspect your return, your refund is issued to your original payment method within 5 to 10 business days.
You can reach us through our Contact page or by email at hello@rosalindjewels.com. We respond within 24 hours, often much sooner.
Still have a question? We are here for you.
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